Maersk Voyager first to use remote headset technology in West Africa

For the first time ever, crew on Maersk Voyager successfully installed, commissioned and certified a drill floor workbasket using NOV’s remote headset technology called TrackerVision.

Maersk Voyager first to use remote headset technology in West Africa

The TrackerVision system is an augmented reality technology solution that brings together software, communication devices and advanced hardware to conduct remote offshore maintenance.

The close partnership with NOV and its TrackerVision solution enabled Maersk Voyager to eliminate the need for an in-person service technician and replace the drill floor workbasket without interrupting operations.

Ensuring rig reliability with smart maintenance solutions

When Maersk Voyager, offshore Angola, wasn’t able to send a service engineer to the rig due to COVID-19 travel restrictions, the rig team used this as an opportunity to explore other options. They began to inquire with NOV to see if a remote commissioning of a workbasket would be possible. NOV and the rig team  jointly put together a roadmap for remote installation, commissioning and testing and went through a  step-by-step plan to ensure a smooth execution on both sides.

The work basket was overhauled in a NOV workshop and was sent to the rig for exchange. Team Voyager commissioned the workbasket according to NOV procedure using noise-cancelling headphones and eyewear fitted with a small camera to enhance communication with the remote onshore  technician. The successful outcome ensured a seamless upgrade of rig equipment, improving rig reliability for the client, while saving time and money on travel and quarantine costs.

According to NOV, this was the first time that TrackerVision technology has been used for troubleshooting and commissioning offshore West Africa.

“The advantage of being first-movers in remote commission and support is that Maersk Drilling, together with our partner NOV, are setting new standards within the industry. This is a new standard not only during COVID-19, but also for the future of offshore,” says Jacob Ostergaard, Electrical Supervisor, Maersk Voyager.

Industry collaboration leads to increased efficiency

This effective workaround solution is a prime example of industry collaboration among Maersk Drilling, the customer and third-party supplier.

“Industry collaboration is a key ingredient to a sustainable future. All facets of industry talent, from the manufacturer to the end user need to work together to deliver a cost-effective product and service. This philosophy was put to the test on Maersk Voyager and proved effective. Close cooperation between Maersk Drilling, the customer, and National Oilwell Varco enabled a successful project through virtual communication and technology,” says Douglas Marks, Technical Section Leader, Maersk Voyager.

Remote commissioning and installation, in partnership with NOV, to replace or upgrade equipment is a solution that is now being considered across the Maersk Drilling fleet, especially in the face of increasingly difficult COVID-19 travel restrictions.

“Using virtual headset technology in partnership with NOV is a stepping stone for Maersk Drilling on our digitalisation journey. It is an exclusive opportunity to work smarter, especially with COVID-19 restrictions, and help our teams to be fully involved in equipment acceptance and commissioning. It’s exciting to see this first successful case on Maersk Voyager and we see a lot of value in exploring this option more broadly across the fleet. With a combination of technology, partnerships and talented colleagues, we can really push the boundaries when it comes to possibilities for offshore major overhaul and troubleshooting scenarios,” says Caroline Alting, Head of Integrity & Projects, Maersk Drilling.





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